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Master Service Agreement (MSA) and Schedule of Work (SoW) policy

The terms outlined in this article have been updated as of October 30, 2024. Any technologist already engaged before this date will be subject to the legacy contract terms. If you need assistance, please contact your Talent Success Manager or submit a request to the Support team.

 

This article outlines Andela’s Talent Master Service Agreement (MSA) policy, the accompanying Schedule of Work (SoW) policy, and information about how these terms affect your relationship with Andela. 🤝  

What is a Master Service Agreement (MSA)?

    • It is a contract governing the terms to provide work for Andela’s clients. 
    • It is not an offer of engagement. 
    • It is not subject to labor laws.
    • It is a non-exclusive agreement between you and Andela.
    • It is a document shared with you when you are first assigned to an Andela engagement.

What is a Schedule of Work (SoW)?

    • It states the work that will be performed by you for the client.
    • It notes any gross fees payable (no tax deductions).
    • It states the terms of the engagement (initial and subsequent terms).
    • It offers any special clauses, such as bonuses, work tools, etc. (at the sole discretion of Andela).
    • It is a part of the MSA signed by both you and Andela.

Work and terms

Overview

    • You, as an engaged technologist, will perform work for Andela’s client, i.e. work described in the SoW and paid based on the agreed upon rate. 
    • Work outlines and processes, timelines, plans, and executions are coordinated between you and the client, independent of Andela.
    • The term of the MSA is indefinite and will continue until terminated by either party.

       

Fees

All fees paid to you are defined in the accompanying SoW and subsequent SoWs. As an Independent Contractor, you are paid only for the work you do. Once an engagement terminates and payment stops, you will return to the Andela Community as a non-engaged technologist until you are assigned to another client under a new SoW.

As an independent contractor, you:

    • Are responsible for paying taxes
    • Are not entitled to any engagement benefits plans
    • Are responsible for permits or licenses necessary to perform the work
    • Note: Fees are grossed up. No tax deductions

Fifteen-business-day trial period

The first fifteen business days of your contract with a client will act as a trial period to showcase your skills and reasonable work performance ability. 

Termination of an engagement

Either you, the technologist, or the client may choose to terminate the contract. This may happen if your performance falls below objectively reasonable standards and/or misconduct occurs. Likewise, you may terminate the contract if you are unsatisfied with your placement. Please keep in mind: 

    • Written notice for this is required, sent via email to talent-operations@andela.com
    • The termination by Andela/Client during the trial period is immediate
    • Termination of the engagement by the technologist during the first 30 business days may result in no payment for the work done
    • Prorated fees are paid for the days worked
    • You must transfer the IP to the client
    • When an engagement ends, the SOW is automatically terminated. You will return to the Andela Community as a non-engaged technologist
    • Termination of an engagement and its SOW does not mean termination of the MSA

Worktools (Bring Your Own Device - BYOD)

For more information, please read our Bring Your Own Device article. 



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