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Why can't I connect to the internet? (active VPN connection)

If you are on an engagement working from a LAN and/or WiFi connection, have an active VPN connection, and you are unable to access the internet, follow the steps below:

  1. Check if your VPN is active and connected.
  2. If it’s active, disconnect your VPN, WiFi, and LAN connections for 1 minute.
  3. Reconnect your WiFi and/or LAN first, then reconnect your VPN.
  4. If the issue persists, please notify the Talent Success team
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