How to whitelist an Andela email in Gmail

Article author
Sarah Seiwert
  • Updated

If you're new to Andela, and you're finding that important emails from Andela are landing in your Spam folder, you may need to whitelist our domain on your Gmail account. Here's how to do that:

How to Whitelist an Andela Email for your personal Gmail inbox:

It’s easy to set things up so that Andela is whitelisted for all future communications. The Gmail whitelist process can be done quickly through Gmail Settings:

  1. Click the settings wheel (in the top-right corner of the screen), then select the “See all settings” button from the resulting menu.

  2. Navigate to the tab labeled “Filtered and Blocked Addresses” to access information about your existing filters.

  3. Select “Create a new filter” and enter the emails or domains you want to whitelist in the "From" field. 

  4. To whitelist all emails from Andela, type the domain alone, such as “”. This will tell Gmail to approve every email coming from us.

  5. Click “Create filter” to approve the new filter, then mark “Never send to Spam” to whitelist every email within the filter. You can also choose to Star these emails, apply a given label, or mark them as important.


Whitelisting in Gmail mobile app

  1. Open the Gmail application.

  2. Navigate to Spam or Junk Folder.

  3. Click on the message you wish to view.

  4. Select the option "Report not spam".

  5. You will now receive messages from this sender as normal.

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