Sometimes, after installing Sophos Endpoint on a machine, some Sophos services requiring system-level access to detect and clean threats do not get granted automatically.
Although it is peculiar to user machines, the commonly affected services are :
One would therefore need to add these permissions manually; on such occasions, please run the user (progressively) through the steps outlined below.
Manually Authorizing from System Preferences
- Navigate to System Preferences > Security & Privacy
- Click on the Privacy Tab and select Full Disk Access from the left-hand pane.
- Click on the padlock at the bottom left to authenticate and allow changes.
- Click on the '+' (Add an application) icon and on the next prompt.
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